Privacy Policy

At MattressProtector.au, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

1. Information We Collect

Information You Provide

We may collect personal information that you voluntarily provide when you:

• Contact us through our website forms
• Subscribe to our newsletter
• Participate in surveys or promotions
• Leave comments on our articles

This information may include your name, email address, and any other details you choose to share.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing activity, including:

• IP address and general location data
• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Referring website addresses
• Date and time of your visit

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our website and services
• To respond to your enquiries and provide customer support
• To send you newsletters and marketing communications (with your consent)
• To analyse website usage and improve our content
• To detect and prevent fraud or abuse
• To comply with legal obligations

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our website.

Types of Cookies We Use

• Essential Cookies: Necessary for the website to function properly
• Analytics Cookies: Help us understand how visitors interact with our website
• Marketing Cookies: Used to deliver relevant advertisements

You can control cookie preferences through your browser settings. However, disabling certain cookies may affect your experience on our website.

4. Third-Party Services

We may use third-party services that collect, monitor, and analyse data to improve our website. These services include:

• Google Analytics: For website traffic analysis
• Amazon Associates: For affiliate marketing and product recommendations

These third parties have their own privacy policies governing the use of your information.

5. Affiliate Disclosure

MattressProtector.au is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com.au. As an Amazon Associate, we earn from qualifying purchases.

When you click on affiliate links on our website and make a purchase, we may receive a commission at no additional cost to you. This helps support our website and allows us to continue providing free, valuable content.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Under Australian privacy law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

To exercise any of these rights, please contact us using the details provided below.

8. Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on this page with a new "Last Updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

• Email: privacy@mattressprotector.au
• Contact Form: Contact Page